Privacy Policy

We collect information you submit for healthcare coordination, including contact details, care goals, city preferences, and medical records only when you choose to upload them.

We use information to organize requests, coordinate with human reviewers, prepare provider inquiries after authorization, and communicate with you.

Medical records and case details are treated as sensitive data. Access is restricted and logged.

AI may help summarize and translate information for human review. AI does not diagnose, prescribe, or decide treatment.

We share case summaries or files with hospitals only after explicit approval for the selected provider and purpose.

You may request deletion or anonymization. We verify identity before processing and may retain minimal records where required for security, legal, or fraud-prevention purposes.